The Blennerhassett Hotel

This hotel is fantastic! Every person we talked to were pleasant and nice to talk to , can’t say enough nice things to say . The location is very easy to get to but there is little to do around the hotel in the downtown neighborhood. There’s a reason you have a terrific restaurant and bar , not to mention the speakeasy. The only disappointment was we didn’t see one of the 13 ghosts . Hope to stay there again

Restaurant only experience. Service was ok, but sub par overall. Out of a party of 13 with very little deviations from the menu, it took almost two hours to deliver meals to the table, and nowhere near to being at the same time. Most meals were very overcooked. Burnt burgers, eggs on the Benedict’s were cooked to hard boil state. Very few us as a group ate our meals at the same time. We are not the kind of people to send food back or make complaints to a manager, but this one of the absolute worst meal experiences we’ve ever encountered. The very reluctant, summoned, manager was full of ridiculous excuses as to why the meals were delivered in such a state and the untimely manner. As far as I was concerned there was very little care for our thoughts to the quality of meals compared to what we’ve have had in the past. The meals were paid for in advance of the service concerns by one unwitting member of the group that was too mortified to rebuke the bill. After the manager rudely stated “what do you want me to do about it now?” we knew we would no satisfaction or adjustments . Two of the thirteen members of our party are from out of town, and were not impressed by this restaurant even after our assurances that is has been a quality establishment in the past. As for the other eleven of us; you’ve burnt that bridge. Just a terrible experience. With new ownership, this entire establishment has severely gone downhill.

There were some glitches at check-in (pre-ordered amenities were not ready and so on), but everything else (the room, the quality of the staff, etc) was good. I can't afford to stay there often, but it was a good choice for an anniversary getaway.

Our room was great and we enjoyed learning about the history of the hotel. Everyone was so helpful and friendly from checking in to checking out! We found restaurants nearby and there is a great one in the hotel. Our bed was comfortable. We really enjoyed our stay!

If I had known what I now know, I would have planned to stay longer! I now need to go back! So sorry I missed the hotel tour but that is now a must! Room was great, staff were welcoming. Since I was visiting in the area, I didn’t stay in the hotel to enjoy the amenities. Next time…

The ambiance, service, food and staff were fantastic! We are so glad we chose this for a weekend destination…it did not disappoint. We will be back!